Effective Date: 2026
1. Introduction
Welcome to UmahCare (“UmahCare,” “we,” “our,” or “us”).
Your privacy matters to us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your personal information when using the UmahCare website and services.
By using UmahCare, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We may collect information that you voluntarily provide when using our Platform, including:
- Full name
- Email address
- Phone number
- Mailing address (if provided)
- Profile photo (optional)
- Biography and profile information
- Care preferences or caregiving experience
- Certifications, licenses, or credentials you choose to upload
- Background check documents you choose to upload
- Messages or inquiries submitted through the Platform
- Customer support communications
3. Payment Information
Caregiver subscription payments are securely processed through Stripe, our third-party payment processor.
UmahCare does not store your complete credit or debit card information.
Please review Stripe’s Privacy Policy for information about how they collect and process payment information.
4. Information Collected Automatically
When you visit UmahCare, certain information may be collected automatically, including:
- IP address
- Browser type
- Device type
- Operating system
- Pages viewed
- Date and time of your visit
- Website usage information
- Cookies and similar technologies
This information helps us improve the performance, security, and functionality of our Platform.
5. How We Use Your Information
We use your information to:
- Create and manage your account.
- Display caregiver and family profiles.
- Process caregiver subscriptions.
- Facilitate communication between users.
- Respond to customer support requests.
- Improve our website and services.
- Protect the security of the Platform.
- Detect fraud or misuse.
- Comply with legal obligations.
- Send important service-related communications.
If you choose to receive marketing emails, you may unsubscribe at any time by using the unsubscribe link included in those emails.
6. Sharing Your Information
We do not sell your personal information.
We may share your information only as necessary to:
- Process subscription payments.
- Operate and maintain our website.
- Provide customer support.
- Comply with legal requirements.
- Protect the safety, rights, and security of UmahCare and its users.
Certain information included in caregiver profiles and family listings will be visible to other users as intended by the Platform.
7. Background Checks and Uploaded Documents
Caregivers may choose or be required to upload background checks, certifications, licenses, or other supporting documents to their profiles.
Unless expressly stated otherwise, UmahCare does not independently verify the authenticity or accuracy of uploaded documents.
Families are encouraged to conduct their own due diligence before hiring a caregiver.
8. Cookies
UmahCare uses cookies and similar technologies to:
- Keep users signed in.
- Remember user preferences.
- Improve website functionality.
- Analyze website traffic.
- Enhance security.
Most web browsers allow you to control or disable cookies through your browser settings. Some features of the Platform may not function properly if cookies are disabled.
9. Data Security
We take reasonable administrative, technical, and organizational measures to help protect your personal information.
However, no method of transmitting or storing information over the internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
10. Data Retention
We retain personal information only as long as reasonably necessary to:
- Operate the Platform.
- Maintain business records.
- Comply with legal obligations.
- Resolve disputes.
- Enforce our agreements.
When information is no longer needed, we will delete or securely dispose of it as required by applicable law.
11. Your Privacy Choices
You may request to:
- Update your account information.
- Correct inaccurate information.
- Delete your account, subject to applicable legal and business requirements.
- Opt out of marketing communications.
To make a request, please contact us using the information provided below.
12. Children’s Privacy
UmahCare is intended for adults who are at least 18 years of age.
We do not knowingly collect personal information from children under 18. If we become aware that such information has been collected, we will take reasonable steps to remove it.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When changes are made, we will revise the Effective Date at the top of this page.
Your continued use of the Platform after changes become effective constitutes your acceptance of the updated Privacy Policy.
14. Contact Us
If you have questions about this Privacy Policy or your personal information, please contact us:
UmahCare
Email: care@umahcare.com
Website: https://umahcare.com